I had really low expectation coming to Colombia. I knew it had a lot of drug trafficking problems in the past as well as kidnapping. I heard it had been cleaned up but who knows? I knew the best way to get home from my long trip in South America was taking the Avianca flight from Bogota to LAX. Plus there are two Four Seasons hotels in town. How bad can it be?
To my great surprise, Bogota was not bad at all! In fact, I know for sure on my way to finally get to Machu Picchu someday, I will use Bogota as a jumping off point not Lima (since there is a nonstop flight from Bogota to Cusco). Bogota is at 8,660 ft high so this is actually a good city to acclimatize oneself to high altitude before heading to Cusco at 11,152 ft high. To give you a reference point, Denver is 5280 ft high.
But Bogota is more than just a convenient point for me to acclimatize before hopping to the dizzying height of Cusco. I actually find Bogota a very charming town that I would recommend any of my friends to go to. As stated earlier, there are two Four Seasons in town. The Four Seasons Hotel Bogota is located at the business part of the city where as Four Seasons Hotel Casa Medina is located at the fine dining section of the city. For this review, I will talk about Four Seasons Hotel Casa Medina.
If you always wanted to stay at a Four Seasons Hotel but never had the budget to stay at one, Casa Medina should be on your list as the rooms here starts from low $300s per night. Their one bedroom suite is less than $550 per night. You really cannot find a cheaper Four Seasons Hotel to stay at in the world!
I stayed at the Penthouse Suite which was where Mick Jagger stayed when he visited Bogota couple years back. The suite is essentially divided into three areas. You have a fully functional kitchen, a living room/ dining room combo, and a master bedroom. There are two full baths in the suite so if you are traveling with kids, this can work quite well as the kids can sleep in the living room while parents sleep in the bedroom. There is also a large walk in closet in the master bedroom and a large desk and chair in the entrance hall. Because the hotel is a historical building, so central air is not allowed in the rooms. However, Bogota temperature is quite similar to San Francisco meaning it's never too hot during day time and at night time temperature tends to fall to high 40s so the rooms stay relatively cool even without air condition. My understanding is Four Seasons Casa Medina is still trying to install central air system so perhaps when you visit in the future, it would be installed.
I thought the location of the hotel was good. Sure, it's not next to all the tourist trap areas so you can't just walk to different landmarks but it's only about a quick 25-30 minutes car ride. I like the fact that hotel is actually in a fine dinning section of the city so you can stroll to many restaurants without having to hail a cab. The food scene here reminded me of San Francisco ten years ago. You can see proliferation of good solid restaurants popping up left and right and prices are definitely very very reasonable compare to San Francisco.
The staff at the Casa Medina was also some of the best I have encountered in South America. The luxury tourism trade have not taken its roots here yet. Having stayed at several "luxury" hotels in South America, the service standard is definitely below what one would get in Europe or Asia. The Four Seasons in Bogota and Buenos Aires suffer the same fate. Don't expect to have topnotch service as it doesn't exist in South America. With that said, Casa Medina probably has the most polished service staff I came across in this part of the world with the exception of Awasi Patagonia which was better.
Overall I would highly recommend this Four Seasons in Bogota. I find the service standard quite good, location ideal, and room comfortable. I would not hesitate to return here again or recommend this hotel to friends.